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Returning products to Fine Memorial Urns is simple. If you are not satisfied with your purchase simply contact a customer care representative and we will assist you with the process. No restocking fees apply for all products if returned with 14 days of delivery.

Items purchased from Fine Memorial Urns can be returned within 14 days of delivery for a refund.

Items that cannot be returned / refunded

  • Any item that has been personalized or made to order.

  • Urns or jewelry that has been filled.

  • Items that have been damaged or tampered with by the customer.

  • Items not returned within 14 days of delivery (10% restock fee apply)

  • Orders over 90 days old are non-returnable or refundable.

How to return an item.

Get a return number, RMA.

Each return to Fine Memorial Urns needs a returns number assigned to it so that we can track and handle it correctly. This number is called an RMA number.

  • Please call us at 605-892-2100.

How to ship your item back to Fine Memorial Urns.

Re-pack carefully the items you are returning. Products should be returned in their boxes with original packaging to prevent damage.

Write your returns RMA number on the address label of your package. Make sure it is clearly visible from the outside of the package.

Ship the package using an insured method.

Send to:

Fine Memorial Urns,

Attn: RMA [Your RMA# here],

11180 Valley 1 Rd,

Belle Fourche, SD 57717

Once we receive your product, we will issue a refund for the product or send you a replacement product.

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